Bay Area Adventure
Bay Area Equipment and Gear Rentals

Rental Policies

In Store Rentals - Buck's Launching - Stevens Creek Reservoir - Del Valle Regional Park


In Store Rental Policies


Reservations

  • Reservations require a full payment and can be made by phone or in person.
  • Valid personal ID/driver license and rental security deposits are required for all rentals.
  • Security/rental deposits must be placed in person with a credit card or cash. The deposit amount is approximately the retail value of the items being rented.
  • Deposits with a credit card will be preauthorized for the full deposit amount. You must have enough available credit on your credit card to process the preauthorization. The preauthorization is automatically removed if the rental items are returned without incident. A preauthorization is not a charge to your credit card, but can result in one if items are lost, stolen, damaged, dirty, wet, not returned, or late. Please note that we do not accept American Express.
  • As an exception, we will accept debit cards with Visa or Mastercard symbols for security deposits, but we discourage customers from doing so. This is because a deposit preauthorization on a debit card temporarily holds cash aside rather than credit. Only use a debit card for your security deposit if the deposit amount will not make it difficult for you to access your funds.
  • Rentals can be picked up and returned anytime during store hours.
  • Fremont store only: During Winter, the 1 day rate is not available for Friday pick-ups.
  • During holiday time periods, advanced reservations are not accepted for the 1 day rate.
  • All participants must read and sign a liability release waiver and acknowledgement of risk form releasing Outback Adventures and all of their officers, agents, and employees from liability. Participants under the age of 18 must have a parent or guardian sign on their behalf.

Cancellations

  • For a full refund less a $10 per item fee, rental reservations must be cancelled 3 days before the pick-up date for non-holiday reservations. Example: If a reservation is scheduled for pick-up on Friday, the cancellation must occur on or before Tuesday.
  • No refunds will be issued after the cancellation period.
  • Cancellations are not accepted for reservations that include holiday periods.

Returns

  • Late returns will be charged the "Per Day Late Fee" as noted on the price list.
  • No refunds will be given for early and unused returns.
  • Items that are lost, stolen, or not returned will be charged at the item's full retail price.
  • A minimum charge of $15 will be applied to each item returned damaged, dirty, or wet.
  • Rentals can be picked up and returned anytime during store hours.

Specific Details:

  • Kayak Rentals - Recreational kayaks are issued for all rentals unless you have taken a class that covered capsizing and re-entries or can specifically demonstrate your experience and knowledge in performing a solo re-entry.
  • Mountaineering Rentals - If you are renting crampons for your personal boots, you must bring the boots in for us to test their compatibility. Your boots must be very stiff throughout their length to rent standard semi-rigid step-in crampons. If they are not compatible with the semi-rigid step-in crampons, you may rent flexible crampons as long as your boots are reasonably supportive and compatible.
  • Boot Rentals - It is highly recommended that you come in prior to your pick-up day to get sized for all footwear.
  • Alpine Ski Rentals - Customers who need our ski boots fitted to their personal skis must have the ski bindings adjusted and torque tested.
  • Consumables - Items such as batteries, fuel, and lantern mantles must be purchased separately.

In Store Rentals - Buck's Launching - Stevens Creek Reservoir - Del Valle Regional Park


Buck's Launching Rental Policies

  • Kayak and paddleboard reservations can be made for rentals 2 hours and longer. Rentals less than 2 hours are on a first come, first serve basis unless a group reservation is made.
  • For a full refund, reservations must be cancelled 1 week before the pick-up date for non-holiday reservations. Example: Reservation for Friday, cancellation on or before the previous week's Thursday. No refunds will be issued after the cancellation period. Cancellations are not accepted during the weeks that include holidays.
  • Proper photo ID and Credit Card will be used as a security deposit for all rentals.
  • A Personal Floatation Device (PFD "lifejacket") must be worn and properly fitted at all times. No exceptions.
  • Children under 15 years old must be accompanied by an adult.
  • No alcoholic beverages may be consumed before or while paddling a kayak or paddleboard.
  • Swimming, horseplay and intentional capsizes are prohibited.
  • Please keep the Gallinas Creek and the San Francisco Bay clean by packing out your trash and other's trash as well.
  • Only exit your kayak or paddleboard on public docks, public shoreline, and on designated areas indicated on the issued map.
  • Keep your distance from all wildlife and avoid disrupting their behavior.
  • Be courteous to other boaters, users of the creek, and residents.
  • Watch out for boat traffic.
  • Recreational kayaks are issued for all rentals unless you have taken a class that covered capsizing and re-entries or can specifically demonstrate your experience and knowledge in performing a solo re-entry.
  • All recreational kayak rentals and paddleboards must stay inland and West of Outback Adventures' launch site unless Outback Adventures' staff approve paddling along the Bay shoreline.
  • The minimum rental time is one hour and is prorated in 15 minute intervals thereafter.
  • Your time will start at the put-in and end at the take-out.
  • If you are interested in paddling a particular kayak or paddleboard please contact us for availability.
  • All participants must read and sign a liability release waiver and acknowledgement of risk form releasing Outback Adventures and all of their officers, agents, and employees from liability. Participants under the age of 18 must have a parent or guardian sign on their behalf.

In Store Rentals - Buck's Launching - Stevens Creek Reservoir - Del Valle Regional Park


Stevens Creek Reservoir Rental Policies

  • Kayaks and paddleboards are available on a first come first serve basis unless a group reservation is made.
  • For a full refund, group reservations must be cancelled 1 week before the pick-up date for non-holiday reservations. Example: Reservation for Friday, cancellation on or before the previous week's Thursday. No refunds will be issued after the cancellation period. Cancellations are not accepted during the weeks that include holidays.
  • Proper photo ID and Credit Card will be used as a security deposit for all rentals.
  • We do not accept credit cards or checks for payment.
  • A Personal Floatation Device (PFD "lifejacket") must be worn and properly fitted at all times. No exceptions.
  • Children under 15 years old must be accompanied by an adult.
  • No alcoholic beverages may be consumed before or while paddling a kayak or paddleboard.
  • Swimming from your kayak or paddleboard is prohibited and enforced by Park Rangers.
  • Horseplay and intentional capsizes are prohibited.
  • Please keep the reservoir clean by packing out your trash and other's trash as well.
  • Keep your distance from all wildlife and avoid disrupting their behavior.
  • Be courteous to other boaters and users of the reservoir.
  • Watch out for boat traffic.
  • Recreational kayaks are issued for all rentals unless you have taken a class that covered capsizing and re-entries or can specifically demonstrate your experience and knowledge in performing a solo re-entry.
  • The minimum rental time is one hour and is prorated in 15 minute intervals thereafter.
  • Your time will start at the put-in and end at the take-out.
  • If you are interested in paddling a particular kayak or paddleboard please contact us for availability.
  • All participants must read and sign a liability release waiver and acknowledgement of risk form releasing Santa Clara County and Outback Adventures and all of their officers, agents, and employees from liability. Participants under the age of 18 must have a parent or guardian sign on their behalf.

In Store Rentals - Buck's Launching - Stevens Creek Reservoir - Del Valle Regional Park


Del Valle Regional Park Rental Policies

  • All rental items are are available on a first come first serve basis unless a group reservation is made.
  • For a full refund, group reservations must be cancelled 1 week before the pick-up date for non-holiday reservations. Example: Reservation for Friday, cancellation on or before the previous week's Thursday. No refunds will be issued after the cancellation period.
  • Cancellations are not accepted during the weeks that include holidays.
  • Proper photo ID and Credit Card will be used as a security deposit for all rentals.
  • We accept cash and debit cards for payment.
  • The minimum rental time is one hour and is prorated in 15 minute intervals thereafter.
  • All participants must read and sign a liability release waiver and acknowledgement of risk form releasing Outback Adventures and all of their officers, agents, and employees from liability. Participants under the age of 18 must have a parent or guardian sign on their behalf.

Watersport Rental Specifics

  • A Personal Floatation Device (PFD "lifejacket") must be worn and properly fitted at all times. No exceptions.
  • Children under 15 years old must be accompanied by an adult.
  • No alcoholic beverages may be consumed before or while paddling a kayak or paddleboard.
  • Swimming from your kayak or paddleboard is prohibited.
  • Horseplay and intentional capsizes are prohibited. Please keep the lake clean by packing out your trash and other's trash as well.
  • Keep your distance from all wildlife and avoid disrupting their behavior.
  • Be courteous to other boaters and users of the reservoir.
  • Watch out for boat traffic.
  • Recreational kayaks are issued for all rentals unless you have taken a class that covered capsizing and re-entries or can specifically demonstrate your experience and knowledge in performing a solo re-entry.
  • Your time will start at the put-in and end at the take-out.

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